|Handbook > Student Life > Student Health|
The University, from its very beginning, has assumed the responsibility for the medical care of its students. This responsibility rotated through various members of the medical school faculty until 1938, when the Department of Student Health was formally organized. The department provides a comprehensive set of services for students including general medicine, gynecology, counseling and psychological services, learning needs and evaluation (i.e. disability services) and health promotion. All students pay the University comprehensive fee which provides unlimited access to care for professional services. The clinicians at Student Health are the designated primary care providers for all University students. Full-time physicians and mental health providers in the Department hold appointments on the faculty of the School of Medicine.
For additional counseling options outside of Student Health see: Other Counseling Services.
All regularly enrolled students pay tuition and student fees. These fees include a fee which covers professional services at Student Health. Dependents are not eligible for care at Student Health.
Information in each student's medical record is strictly confidential and will not be discussed or released to anyone outside of Student Health without your written permission.
Fall and Spring Semesters
Summer Session and Breaks
Students are encouraged to make appointments. If an urgent need arises, Student Health has a "triage" system, where a care provider will arrange for same-day care, or for an appropriately scheduled appointment.
General Medicine - 982-3915
Allergy injections are given on Tuesday and Friday (9:30 a.m.- 4:00 p.m.)
for a fee per visit. Call 982-3915 for an Allergy Clearance appointment.
Students must bring their allergy serum and complete instructions with
them. Student Health will store and administer student vaccines according
to instructions provided by the student's allergist.
Gynecology - 924-2773
Counseling and Psychological Services - 924-5556
Student Disability Access Center (formerly Learning Needs and Evaluation)
As with all other clinical services at Student Health, CAPS and SDAC abide by all ethical standards and legal requirements related to confidentiality and privacy.
Promotion - 924-1509
In an emergency or life-threatening situation, call the Charlottesville-Albemarle Rescue Squad at 911 (9-911 on Grounds).
Students with urgent concerns or problems when Student Health is closed should call the telephone triage service at nights and weekends 972-7004. Care providers are always on-call through this answering service number. It is important that students let the operator know that they have a medical concern, gyn concern, or wish to speak with a mental health care provider. The care provider will call back -- so students should wait near their phone.
If a student experiences an urgent medical or emotional problem, or is directed by the on-call provider, a student may receive care at the UVA Hospital Emergency Room. However, Student Health does not pay for UVA's students' Emergency Department (ED) charges not covered by insurance. This means that the portion of professional or facility charges not covered by insurance is the responsibility of the student or other guarantor. Services associated with an ED visit (e.g., test, x-rays, medication) will also be submitted to insurance.
If the ED refers you to a specialist (e.g., orthopedist, otolaryngologist,
dermatologist), please keep in mind that your insurance may require a
referral from your Primary Care Provider for speciality care to
be paid at the maximum benefit and least out-of-pocket expense. If you
are unsure, contact your insurance company.
At sites away from Charlottesville: If the student is admitted for inpatient care through an emergency room, the hospital admitting office will need to notify the students' insurance company.
Administrative and Support Services
Pharmacy - 924-1544
Charges and Fees
There are additional charges for medications, lab tests, supplies for
certain treatments, immunizations and allergy injections, and copies
a student's medical record. If a student visits the Emergency Room for
illness or injury when Student Health is closed, Student Health will
not pay Emergency Department (ED) charges not covered by insurance.
Insurance - Health
To assure that resources are available to cover the expenses of inpatient or specialty care, or those of accidents or injuries, all students are required by the University to have health insurance, either under a parent's plan or purchased independently.
The Student Health Insurance Committee, composed of students, faculty and staff of the University, works with UVa Purchasing and Materials Services to develop an insurance plan with a rate and benefit structure that is affordable and appropriate for students and their dependents. All students receive a mailing in July regarding the plan which is currently Aetna Student Health. For more information, call Student Health at 243-2702 or visit the Aetna Student Health web site at http://www.aetnastudenthealth.com/ (customer service number is 800-466-3027).
Student Satisfaction Surveys are conducted regularly in all clinical
areas and Health Promotion, and reports of specific incidents or concerns
are included in Student Health's self evaluation process. Students can
call 924-5471 to voice their opinions, concerns and compliments.
Insurance - Disability