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|Handbook > Student Life > Student Health|
The University, from its very beginning, has assumed the responsibility for the medical care of its students. This responsibility rotated through various members of the medical school faculty until 1938, when the Department of Student Health was formally organized. The department provides a comprehensive set of services for students including general medicine, gynecology, counseling and psychological services, learning needs and evaluation (i.e. disability services) and health promotion. All students pay the University comprehensive fee which provides unlimited access to care for professional services. The clinicians at Student Health are the designated primary care providers for all University students. Full-time physicians and mental health providers in the Department hold appointments on the faculty of the School of Medicine.
For additional counseling options outside of Student Health see: Other Counseling Services.
All regularly enrolled students pay tuition and student fees. These fees include a fee which covers professional services at Student Health. Dependents are not eligible for care at Student Health. Additional fees may apply during summer months.
Information in each student's medical record is strictly confidential and will not be discussed or released to anyone outside of Student Health without your written permission.
Fall and Spring Semesters
Summer Session and Breaks
Student Health (including General Medicine, Gynecology, CAPS, SDAC, and Health Promotion) is just off Central Grounds, on Jefferson Park Avenue between Monroe Lane and Brandon Avenue. For information on parking see the Student Health web site.
Students are encouraged to make appointments to ensure the best use of their time while at Student Health. If an urgent need arises, Counselors & Registered Nurses are available by phone, or in person, to quickly assess your needs and arrange for you to receive care in a timely manner.
General Medicine - 982-3915
Additionally, physicians provide counseling and recommended prophylactic
medications before international travel. Counseling for exposure to blood-borne
pathogens is also provided to medical and nursing students traveling
abroad to locations where they are expecting to be involved in direct
Allergy injections are available for an additional fee. Services are
available Tuesday (9:20 a.m. – 11:20 p.m. and 1:10 p.m. – 3:50
p.m.) and Wednesday - Friday (9:00 a.m. - 11:20 p.m. and 1:10 pm – 3:50
p.m.). Please see: http://www.virginia.edu/studenthealth/allergy.html for detailed information about accessing these services. Students must
provide their own allergy serum with individualized instructions. Student
Health will store the serum and administer immunotherapy in accordance
with orders provided by the student's outside allergist.
Gynecology - 924-2773
Counseling and Psychological Services - 924-5556
Student Disability Access Center (formerly Learning Needs and Evaluation)
As with all other clinical services at Student Health, CAPS and SDAC abide
by all ethical standards and legal requirements related to confidentiality
Promotion - 924-1509
In an emergency or life-threatening situation, call the Charlottesville-Albemarle Rescue Squad at 911 (9-911 on Grounds).
Students with urgent concerns or problems should call the telephone triage service (972-7004) at nights, weekends and holidays when Student Health is closed. Care providers are always on-call through this answering service number. It is important that students let the operator know whether they have a medical concern or gyn concern, or wish to speak with a mental health care provider. The care provider will call back -- so students should wait near their phone.
Students may receive care at the UVA Hospital Emergency Department if a student experiences an urgent medical or emotional problem, or is directed to do so by the on-call provider. All charges related to this, including professional or facility fees, x-rays, or medication is the responsibility of the student or other guarantor. Charges will be billed directly to the students insurance by UVa and its related entities.
If the ED refers you to a specialist (e.g., orthopedist, otolaryngologist,
dermatologist), please keep in mind that your insurance may require a
referral from your Primary Care Provider for speciality care to
be paid at the maximum benefit and least out-of-pocket expense. If you
are unsure, contact your insurance company.
At sites away from Charlottesville: If the student is admitted for inpatient care through an emergency room, the hospital admitting office will need to notify the students' insurance company.
Administrative and Support Services
Pharmacy - 924-1544
The Student Health Pharmacy dispenses medications prescribed by in-house care providers, in addition to new or existing prescriptions from your personal provider outside of Student Health.. Existing prescriptions can be transferred from an outside pharmacy upon request. Over the counter medications and contraceptives are also available. There is a charge for all over-the-counter and prescription items. Charges can be processed to most drug plans.
Refills can be requested via the automated refill line. It is important
to know the prescription number from the original container when requesting
the refill. Please allow 24 hours for pick-up of phoned-in refill requests.
We recommend that you come in person if your refill is needed more quickly.
Charges and Fees
There are additional charges for medications, lab tests, supplies for
certain treatments, immunizations and allergy injections, and copies
a student's medical record. If a student visits the Emergency Room for
illness or injury when Student Health is closed, Student Health will
not pay Emergency Department (ED) charges not covered by insurance.
Insurance - Health
The Student Health Center is staffed and equipped to meet most routine primary care needs, however, does not have radiology or a full complement of medical-surgical specialty services on site. Students in need of specialty care, radiological services, or emergency care are typically referred to other providers within the UVa Health System.
The Student Health Insurance Committee composed of students, faculty and staff of the University, works with UVa Purchasing and Materials Services to develop an insurance plan with a rate and benefit structure that is affordable and appropriate for students and their dependents. All students receive a mailing in July regarding the plan. The current plan is offered through Aetna Student Health. For more information, call Student Health at 243-2702 or visit the Aetna Student Health web site at http://www.aetnastudenthealth.com/ (customer service number is 800-466-3027).
Please note that the AETNA STUDENT HEALTH PLAN IS THE ONLY COMPANY THAT STUDENT HEALTH WILL BILL DIRECTLY.
It is the responsibility of the student and/or their family to submit claims to any company other than AETNA STUDENT HEALTH. Charges for other insurance carriers will be reflected on the students Bursar account. Statements for services received at Student Health are available through the Healthy Hoo's portal.
Student Satisfaction Surveys are conducted regularly in all clinical
areas and Health Promotion, and reports of specific incidents or concerns
are included in Student Health's self evaluation process. Students can
call 924-5471 to voice their opinions, concerns and compliments.
Insurance - Disability