Residents As Teachers - Providing Feedback - Strategies for Providing Feedback continued

PROVIDING FEEDBACK

Strategies for Providing Feedback

Here is another possible framework for a feedback encounter asking for a self-assessment first:

Ask for a self-assessment: So, how do you think “x” went?
Balanced start: I like the way you...
Explain what: “I’ve noticed that when you...”
Explain why: I feel...” or “ It’s a problem because...”
Be specific with your examples
Check their view: “Does this seem reasonable?” or “Am I being reasonable?”
Work out how to change: “How can we change/solve this?”
Agree: “So, we’ve agreed that...”
Ask for feedback: “Is there anything you think I should be doing differently?”
Follow-up: “Next time we have a patient with this diagnosis...” or “Next session...”

 

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